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Empower message center is slow to open and freezes - WKB7169

Article number: 7169

SYMPTOMS

  • Empower message center is slow to open and freezes

ENVIRONMENT

  • Empower 3

CAUSE

A buildup of messages in the message center.

FIX or WORKAROUND

Purge the message center

  1. Click View > Properties.
  2. Open the Purge tab.
  3. Select all logs you wish to purge.
  4. Click "Purge Selected Message Logs NOW".

ADDITIONAL INFORMATION

 

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