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Waters

2695 pressure channel is not collected in Empower - WKB64626

Article number: 64626

SYMPTOMS

  • The 2695 pressure trace is not acquired when selected in the instrument method
  • Detector trace is acquired as expected

ENVIRONMENT

  • Empower 3 FR3
  • Alliance HPLC System

CAUSE

When running an e2695 (firmware v3.02 or v3.04) in a sample set where there is an Inject Immediate Standard injection immediately after a Wet Prime function, the pressure trace is not collected.

FIX or WORKAROUND

  • Insert a Condition Column line in between the Wet Prime and Inject Immediate Standard lines

OR

  • Use a standard Inject Standard function with a 0-µL injection volume instead of Inject Immediate Standard.

ADDITIONAL INFORMATION

This issue is NOT reproducible using an IEEE Alliance.

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