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Waters

2695 pressure channel is not collected in Empower - WKB64626

Article number: 64626

SYMPTOMS

  • The 2695 pressure trace is not acquired when selected in the instrument method
  • Detector trace is acquired as expected

ENVIRONMENT

  • Empower 3 FR3
  • Alliance HPLC System

CAUSE

When running an e2695 (firmware v3.02 or v3.04) in a sample set where there is an Inject Immediate Standard injection immediately after a Wet Prime function, the pressure trace is not collected.

FIX or WORKAROUND

  • Insert a Condition Column line in between the Wet Prime and Inject Immediate Standard lines

OR

  • Use a standard Inject Standard function with a 0-µL injection volume instead of Inject Immediate Standard.

ADDITIONAL INFORMATION

This issue is NOT reproducible using an IEEE Alliance.

id64626, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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