Error : "Signoff on following result id failed, because the signoff reason 1 is not valid to perform sign off 2 " using Empower - WKB6292
Article number: 6292
SYMPTOMS
- Pop-up error "Signoff on following result id failed, because the signoff reason 1 is not valid to perform sign off 2" when performing signoff
- Error only on one project
- No change to System Policies
- Enough project tablespace
- Server reboot didn't resolve
ENVIRONMENT
- Empower 3 Feature Release 2 ( FR2)
- Client server
CAUSE
Analyst level 1 using their own reason and not using the default Authorship
FIX or WORKAROUND
- Check system policies ( Configuration manager > View > System Policies).
- Use the signoff reason per System Policies.
ADDITIONAL INFORMATION
id6292, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP