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Decimal periods appear as commas in Empower Run Samples and Review windows - WKB61531

Article number: 61531

SYMPTOMS

  • In Empower, the decimal markers in Run Samples and Review fields (for example, 10.0 µL and 10.0 min) appear as commas instead of periods

ENVIRONMENT

  • Empower 3
  • Citrix

CAUSE

A cached setting associated with a specific user profile on the Citrix server

FIX or WORKAROUND

  1. Delete the Citrix user profile.
  2. The Citrix user should log in again.  

ADDITIONAL INFORMATION

 

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