Error upon login attempt: ORA-12170:tns connect time out - WKB61311
Article number: 61311
SYMPTOMS
- Cannot log in to Empower
- Error "ORA-12170:tns connect time out" upon login attempt
ENVIRONMENT
- Empower 3
CAUSE
The name of the computer has changed since Empower was installed.
FIX or WORKAROUND
Change the name back to what was used when Empower was installed.
ADDITIONAL INFORMATION
id61311,