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Empower does not print the result when the sample set is set to "Run and Report" - WKB59632

Article number: 59632

SYMPTOMS

  • When the run mode "Run and Report" is selected when setting up a sample set run, the report is not automatically sent to the printer
  • When using Result Set in Preview/Publisher to review the report, there is no problem printing to the desired printer

ENVIRONMENT

  • Empower 3

CAUSE

Incorrect printer selection

FIX or WORKAROUND

When setting up a sample set run with the run mode "Run and Report", ensure that the correct printer is selected before launching the run.

ADDITIONAL INFORMATION

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