Skip to main content
Waters

When viewing the instrument method, the column position parameter is missing from the ACQUITY console - WKB58619

Article number: 58619

SYMPTOMS

  • The ACQUITY Arc system console displays differently when we open the instrument method through "browse project"
  • T1-1.PNG
  • The ACQUITY Arc console does not show the column position parameter when we open the instrument method through the Run Samples window
  • T2-2.PNG
  • The ACQUITY Arc console does not show the column position parameter when we open the instrument method through the Quick Start option
  • T3-3.PNG

ENVIRONMENT

  • Empower 3 Enterprise
  • ACQUITY Arc UPLC System
  • Waters Driver Pack 2018 R1

CAUSE

Graphical representation is missing.

FIX or WORKAROUND

None

ADDITIONAL INFORMATION

Defect INS-598 in JIRA

Not able to find a solution? Click here to request help.