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Data buffering on LAC/E32 box - WKB5858

Article number: 5858

SYMPTOMS

  • Data buffering on LAC/E32 box
  • Users able to log into Empower correctly

ENVIRONMENT

  • Empower
  • Empower 2
  • Empower 3

CAUSE

A windows update closed some of the previously open ports on the firewall.

FIX or WORKAROUND

  1. Open ports on firewall.
  2. Refer to Waters Informatics Infrastructure Reference Guide (715004286) for checking ports.

ADDITIONAL INFORMATION

 

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