Using a sample set template in Empower, the populated plates are not sequential - WKB5815

SYMPTOMS

• The sample set bypasses plate 2 when populating the sample set

ENVIRONMENT

• Empower 3
• Dissolution option
• Sample set template
• ACQUITY H-Class with Sample Organizer

CAUSE

The defined default plate configuration was out of sequence when the sample set template was created.

FIX or WORKAROUND

1. Correct the defined plate configuration: From the Run Samples window, select Customize > Defaults > Plates. Select Define, and then select the plate being used. (Tip: If using standard plates, select ANSI-48Vial2mLHolder for each plate position.) Select OK > OK.
2. Select File > Save preferences.
3. Create a new sample set template.

ADDITIONAL INFORMATION