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Using a sample set template in Empower, the populated plates are not sequential - WKB5815

Article number: 5815

SYMPTOMS

  • The sample set bypasses plate 2 when populating the sample set

ENVIRONMENT

  • Empower 3
  • Dissolution option
  • Sample set template
  • ACQUITY H-Class with Sample Organizer

CAUSE

The defined default plate configuration was out of sequence when the sample set template was created.

FIX or WORKAROUND

  1. Correct the defined plate configuration: From the Run Samples window, select Customize > Defaults > Plates. Select Define, and then select the plate being used. (Tip: If using standard plates, select ANSI-48Vial2mLHolder for each plate position.) Select OK > OK.
  2. Select File > Save preferences.
  3. Create a new sample set template.

ADDITIONAL INFORMATION

 

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