Empower Data Missing message in Review and the error "Chrom open for read failed, file xxxxx, err = The network location cannot be reached" - WKB56591

SYMPTOMS

• Empower Data Missing message in Review and a Message Center error "Chrom open for read failed, file xxxxx, err = 'The network location cannot be reached. For information about network troubleshooting, see Windows Help'"

ENVIRONMENT

• Empower 3

CAUSE

Network card issue with domain

FIX or WORKAROUND

1. Ensure that all of the NIC card settings are correct.
2. Replace the network card.

ADDITIONAL INFORMATION

Error message when trying to remove and rejoin the domain: The network location cannot be reached