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Waters

The injection tree is missing from the Empower review window - WKB56444

Article number: 56444

SYMPTOMS

  • When a sample set with multiple injections is brought in review, the injection tree, normally on the left-hand side, is not displayed
  • Under View, Toolbar > Tree is selected
  • The issue is reported for only one user 

ENVIRONMENT

  • Empower 3 Feature Release 3 (FR3)

CAUSE

Corrupted preference

FIX or WORKAROUND

  1. Copy preferences from a user account that is known to be good to the problem account.

ADDITIONAL INFORMATION

 

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