The injection tree is missing from the Empower review window - WKB56444
Article number: 56444
SYMPTOMS
- When a sample set with multiple injections is brought in review, the injection tree, normally on the left-hand side, is not displayed
- Under View, Toolbar > Tree is selected
- The issue is reported for only one user
ENVIRONMENT
- Empower 3 Feature Release 3 (FR3)
CAUSE
Corrupted preference
FIX or WORKAROUND
- Copy preferences from a user account that is known to be good to the problem account.
ADDITIONAL INFORMATION
id56444, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP