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One project requires comments and password when saving method changes, but another project does not require comments and password in Empower - WKB54531

Article number: 54531

SYMPTOMS

  • One project requires comments and password when saving method changes, but another project does not require comments and password.
  • Prompting to enter password appears when changing result.
  • System Policy shows Full Audit Trail Support enabled for all projects, and all project object comments are set to Silent
  • All GXP boxes in FAT policies are selected

ENVIRONMENT

  • Empower 3

CAUSE

System Policy changed from Unrestricted to Silent after creation of the project that requires comments.

The project that does not require comments was created by setting the Method to "Silent" in System Policies on the New Project tab.

Note: This can be verified by creating a view filter in Project view that shows "audit method changes" and "audit result confirm identity"

FIX or WORKAROUND

If you want no comments to appear, when creating new projects that will be based on current system policy, in System Policies on the New Project tab, set the Method to "Silent".

Note: You cannot update an existing project.

ADDITIONAL INFORMATION

 

id54531, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

 

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