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Empower error: Timed out waiting for APG ready on vial 2 - WKB54585

Article number: 54585

SYMPTOMS

  • First line in the sample set runs without issues
  • Second line in the sample set stops and gives error "Timed out waiting for APG ready on vial 2" or "Timed out waiting for datasystem ready on vial 2"
  • Remote cable is connected from GC to HSS

ENVIRONMENT

  • Empower 3 Feature Release 4
  • Agilent GC 7890
  • Agilent Headspace Sampler 7697
  • Agilent Instrument Control Framework (ICF) 3.0
  • Agilent Instrument Control Framework (ICF) 3.1
  • Agilent Instrument Control Framework (ICF) Update A02.05

CAUSE

GC Cycle time was not set to at least 3 minutes past the Oven time in the instrument method.

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FIX or WORKAROUND

Add three minutes to the GC Cycle time in the instrument method.

ADDITIONAL INFORMATION

 

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