"System Idle - Instrument failure" in message center for 7820A - WKB52516
Article number: 52516
SYMPTOMS
- Aborting a sample set while it is preparing for injection
- "System Idle - Instrument failure" in message center for 7820A
- Instrument method becomes unusable and restart of LAC/E is needed to work on same instrument method
ENVIRONMENT
- ICF 3.0 and ICF 3.1
- 7820A
- Agilent Instrument Control Framework
- Empower 3 FR2 and above
CAUSE
Unknown
FIX or WORKAROUND
Do not abort the sample set while the system is preparing for injection.
ADDITIONAL INFORMATION
Defect #56630
id52516, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP