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Amounts don't save in the Component Editor when using Alter Sample - WKB50705

Article number: 50705

SYMPTOMS

  • Can change amounts in the Component Editor but changes are not saved
  • Administrator Empower user

ENVIRONMENT

  • Empower 3

CAUSE

Unknown

FIX or WORKAROUND

  1. Delete all amounts from the Component Editor.
  2. Save.
  3. Close Alter Sample.
  4. Open Alter Sample.
  5. Open Component Editor.
  6. Enter correct amounts.
  7. Save.

Alternative workaround

Modification of amounts does not trigger the Save button in the Alter Sample window. Can trigger the Save button by making required amount changes and then toggling a value (for example, Sample Type) in the Alter Sample screen. This triggers the Save button and allows the modified amounts to be saved. 

ADDITIONAL INFORMATION

 

id50705,

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