The Show Licenses window in the Empower licensing wizard shows "System Licenses: 0" - WKB4795
Article number: 4795
SYMPTOMS
- Serial number is listed in Show Licenses window, but it says "[Empower 3 System Control License Pack] System Licenses:0 Serial Number [Customer's Serial Number]"
- Serial number associated with zero system licenses is a LAC/E
ENVIRONMENT
- Empower 3
CAUSE
The LAC/E was purchased as a hardware-only LAC/E; therefore, it will not turn on any system control licenses.
FIX or WORKAROUND
No action necessary
ADDITIONAL INFORMATION
id4795, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP