AgilentPluginServer.exe errors observed in event logs with Empower - WKB47390
Article number: 47390
SYMPTOMS
- Windows Application Event Log shows Application Error with AgilentPluginServer.exe as the faulting application
- Windows Application Event Log shows .NET Runtime event with AgilentPluginServer.exe experiencing an unhandled exception
ENVIRONMENT
- ICF Support v3.0 and above
- Empower
CAUSE
Upgrade failed to update all of the Agilent Instrument Control Framework components or drivers.
FIX or WORKAROUND
Remove and reinstall ICF Support v3.0.
ADDITIONAL INFORMATION
id47390, 6890A/+GC, 6890N GC, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, HS7697B, SUP