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AgilentPluginServer.exe errors observed in event logs with Empower - WKB47390

Article number: 47390

SYMPTOMS

  • Windows Application Event Log shows Application Error with AgilentPluginServer.exe as the faulting application
  • Windows Application Event Log shows .NET Runtime event with AgilentPluginServer.exe experiencing an unhandled exception

ENVIRONMENT

  • ICF Support v3.0 and above
  • Empower

CAUSE

Upgrade failed to update all of the Agilent Instrument Control Framework components or drivers.

FIX or WORKAROUND

Remove and reinstall ICF Support v3.0.

ADDITIONAL INFORMATION

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