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Waters

One user cannot see specific projects in Empower - WKB4662

Article number: 4662

SYMPTOMS

  • After logging in, a new user cannot see the projects that they need to access

ENVIRONMENT

  • Empower 3

CAUSE

Access to the project is set to Owner and Group. The new user is not a member of any of the groups that are allowed access.

FIX or WORKAROUND

Go to the User Group properties and make the new user a member.

ADDITIONAL INFORMATION

 

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