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ORA-12514 Database Connection Failed error message - WKB461

Article number: 461

SYMPTOMS

  • When logging into Empower, an error message appears saying Database Connection Failed ORA-12514: TNS:listener does not currently know of service requested in connect descriptor.

ENVIRONMENT

  • Empower 3 SR1 FR 2, personal workstation

CAUSE

Cause is unknown

FIX or WORKAROUND

 

  1. On your PC, go to Start | Control Panel | Administrative Tools | Services.
  2. Stop and Start the OracleServiceEMPOWER service and the OracleEmpower11g_2TNSListener service.
  3. Log into Empower again.

ADDITIONAL INFORMATION

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