Skip to main content
Waters

Error: "Calibration plot group contains no data" when selecting a report method in Empower - WKB4524

Article number: 4524

SYMPTOMS

  • When selecting a report method for a result set, receiving the following error: "Calibration plot group contains no data".

ENVIRONMENT

  • Empower 1, 2.
  • Empower 3.

CAUSE

Addressed in PCS #40162.

FIX or WORKAROUND

  1. Addressed in PCS #40162
The following defect was reported: When a result set containing four calibration curves is taken into Report, the report consists of five pages instead of four. In Empower (1154), the fifth page has a duplication of one of the component calibration plots, but with no extra Calibration point table; whereas in Empower 2, the fifth page simply states "Calibration Plot group contains no data". The report method consists of a single group including a Calibration Plot and a Calibration Point table. When this group is un-grouped, the duplication does not occur.
 
Work-around
The processing method utilizes traditional integration with Minimum Area and Minimum Height both set to 0. Further, if the result set is processed with a processing method where the Minimum Area is set to >2000 or the Minimum height is set to >5000, the report method does not duplicate a Calibration Plot.

ADDITIONAL INFORMATION

First thing, inspect the Component Editor in Empower by right-clicking Sample set > Alter Sample > Edit > Amounts to ensure that the amounts are there.

id4524, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

Not able to find a solution? Click here to request help.