- The eight serial ports are not available for selection in the Empower Node Properties "Serial Ports" tab when you use an Avocent hub
- Empower 2
- Empower 3
- Avocent Hub
Incomplete installation of the Avocent driver software
FIX or WORKAROUND
Reinstall the Avocent driver, making sure that the registry entries match those in the picture below.
The installation instruction must be followed precisely. They can be found here: http://www.waters.com/webassets/cms/support/docs/release_notes_8-port_hub_716003233ra.pdf