Error: User is currently logged in to the workstation - WKB428
Article number: 428
SYMPTOMS
- Message in report publisher during first signoff: "User is currently logged in to the workstation"
ENVIRONMENT
- Empower 3 Client server with Citrix
CAUSE
System monitor shows multiple sessions running.
FIX or WORKAROUND
- Kill all open Citrix sessions for the user.
- Reset the Citrix server.
ADDITIONAL INFORMATION
id428, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP