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Waters

Error: User is currently logged in to the workstation - WKB428

Article number: 428

SYMPTOMS

  • Message in report publisher during first signoff: "User is currently logged in to the workstation"

ENVIRONMENT

  • Empower 3 Client server with Citrix

CAUSE

System monitor shows multiple sessions running.

 

FIX or WORKAROUND

  1. Kill all open Citrix sessions for the user.
  2. Reset the Citrix server.

ADDITIONAL INFORMATION

 

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