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Waters

Error: User is currently logged in to the workstation - WKB428

Article number: 428

SYMPTOMS

  • Message in report publisher during first signoff: "User is currently logged in to the workstation"

ENVIRONMENT

  • Empower 3 Client server with Citrix

CAUSE

System monitor shows multiple sessions running.

 

FIX or WORKAROUND

  1. Kill all open Citrix sessions for the user.
  2. Reset the Citrix server.

ADDITIONAL INFORMATION

 

id428, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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