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Waters

Instrument Method missing in the Run Samples screen in Empower - WKB4029

Article number: 4029

SYMPTOMS

  • In the Run Samples screen, in the Instrument Method Toolbar Panel, there are no Instrument Methods to choose from. It is blank.
  • In the Browse Project Window, there are Instrument Methods that worked previously.

Run ScreenIM.jpg

ENVIRONMENT

  • Empower Personal
  • 2996 PDA Detector

CAUSE

  •  The system configuration doesn't match the system components listed in the instrument method that is already in the project.

    Note :In this case, the Instrument Methods in the project are all created for a 996, but the detector in use is an upgraded 2996 PDA Detector.

FIX or WORKAROUND

  1. Open each Instrument Method and add a W2996.
  2. Copy all the instrument parameters from the 996 to the 2996.
  3. Delete the 996.
  4. Save method.

996v2996.jpg

ADDITIONAL INFORMATION

 

2996, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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