"Error 8: Attribute or element value has the wrong format" when attempting to run the 7890A Agilent GC in Empower - WKB3632
Article number: 3632
SYMPTOMS
- Along with instrument failure, the following error appears in the message center: "Error 8: Attribute or element value has the wrong format"
ENVIRONMENT
- Empower software
- 7890A Agilent GC
- ICS 2.5
CAUSE
The firmware version on the GC is incompatible with ICS 2.5.
FIX or WORKAROUND
- Upgrade or downgrade the firmware so it is compatible with ICS 2.5.