Skip to main content
Waters

"Error 8: Attribute or element value has the wrong format" when attempting to run the 7890A Agilent GC in Empower - WKB3632

Article number: 3632

SYMPTOMS

  • Along with instrument failure, the following error appears in the message center: "Error 8: Attribute or element value has the wrong format"

ENVIRONMENT

  • Empower software 
  • 7890A Agilent GC
  • ICS 2.5

CAUSE

The firmware version on the GC is incompatible with ICS 2.5.

FIX or WORKAROUND

  1. Upgrade or downgrade the firmware so it is compatible with ICS 2.5.

Not able to find a solution? Click here to request help.