"Error 8: Attribute or element value has the wrong format" when attempting to run the 7890A Agilent GC in Empower - WKB3632
Article number: 3632
SYMPTOMS
- Along with instrument failure, the following error appears in the message center: "Error 8: Attribute or element value has the wrong format"
ENVIRONMENT
- Empower software
- 7890A Agilent GC
- ICS 2.5
CAUSE
The firmware version on the GC is incompatible with ICS 2.5.
FIX or WORKAROUND
- Upgrade or downgrade the firmware so it is compatible with ICS 2.5.
ADDITIONAL INFORMATION
Agilent 7890 Instrument Control Software Version 2.5
id3632, 7890 GC, 7890 GCDET, 7890BGC, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP