Shimadzu LC Driver v3.10 SP6 causes instrument to not function in Empower - WKB3311
Article number: 3311
SYMPTOMS
- Shimadzu LC functions normally with Shimadzu LC Driver v3.01.
- Upgraded to Shimadzu LC Drivers v3.10 SP6 and the Shimadzu LC no longer functions.
ENVIRONMENT
Empower 3 Enterprise Feature Release 2 (FR2)
CAUSE
Shimadzu LC Driver v3.10 SP6 is only supported in Empower 2 SPH or Empower 3 SR2 (HF1).
FIX or WORKAROUND
Downgrade driver back to previous version.
ADDITIONAL INFORMATION