Error when attempting to activate Empower 3 Personal base license: Credentials cannot be verified at this time - WKB31737
Article number: 31737
SYMPTOMS
- Error observed when attempting to activate Empower 3 Personal base license: "Credentials cannot be verified at this time"
- Windows Firewall is off
- Windows Defender is off
ENVIRONMENT
- New installation of Empower 3 FR4
CAUSE
Generic account does not have full administrator privileges.
FIX or WORKAROUND
- Run the Licensing Wizard using the Run as Administrator function.
ADDITIONAL INFORMATION
id31737, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP