- Agilent G1888 headspace is not communicating in Empower; it is OK? NO in the Instrument tab of node properties
- HCO v2.0 driver was recently installed
- IP address is static on the G1888 and pings successfully
- Empower 3
- Headspace control option 2.0
- Agilent G1888 headspace
The G1888 was added manually into DHCP with the incorrect MAC address for the headspace unit.
FIX or WORKAROUND
- Edit the entry in DHCP using the correct MAC address.
- Re-scan the instrument on the Instrument tab in node properties and the instrument should now appear as OK? Yes.