"Printer not activated, error code -30" when trying to save a PDF in Report Publisher in Empower 3 - WKB3128
Article number: 3128
SYMPTOMS
- The "Printer not activated, error code -30" message appears when you try to save a PDF file in Report Publisher.
ENVIRONMENT
- Empower 3
CAUSE
"Print" function used in Report Publisher.
FIX or WORKAROUND
- Use the "Save As" function to save a PDF file in Report Publisher.
ADDITIONAL INFORMATION
- The Waters PDF Generator is intended for background use by the software, not as a user option for printing.
- To reinstall the Waters PDF Generator, navigate to C:\Empower\bin\Configpdfdriver and double click the file.