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"KB2999226 update is not applicable" message appears when attempting to install KB2999226 - WKB30836

Article number: 30836

SYMPTOMS

  • Following instructions in Article 29083: Before continuing with this installation, please download KB2999226 from Microsoft
  • Receive "KB2999226 update is not applicable" error

CAUSE

Windows 7 not at SP1 level

ENVIRONMENT

  • Empower 3

FIX or WORKAROUND

Upgrade Windows 7 to Service Pack 1.

ADDITIONAL INFORMATION

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