"KB2999226 update is not applicable" message appears when attempting to install KB2999226 - WKB30836
Article number: 30836
SYMPTOMS
- Following instructions in Article 29083: Before continuing with this installation, please download KB2999226 from Microsoft
- Receive "KB2999226 update is not applicable" error
CAUSE
Windows 7 not at SP1 level
ENVIRONMENT
- Empower 3
FIX or WORKAROUND
Upgrade Windows 7 to Service Pack 1.
ADDITIONAL INFORMATION
id30836, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP