- Empower project backup error when backing up to a network share: "Failed to create backup directory"
- The backup process stops
- Empower 3
- Empower 2
Probably a directory access issue: The network share permissions do not give the user Empower access to write the project backup files to the network share.
FIX or WORKAROUND
- Confirm that the user can back up to a local directory.
- Add the domain user account or accounts to the network share permissions.
- If they are not already there, add the Windows built-in System account full control permissions to both the Empower server's Waters_projects$ raw data share permissions and the Empower\Projects folder security permissions.