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Waters

Cannot communicate with e2695 after installing the system on a new PC - WKB29692

Article number: 29692

SYMPTOMS

  • In Node Properties, all instruments appear in DHCP and the Instruments tab, except the e2695

ENVIRONMENT

  • Alliance separations module (Ethernet control)
  • New Empower 3 Personal installation

CAUSE

The Windows Firewall is blocking connection.

FIX or WORKAROUND

Disable the Windows Firewall.

ADDITIONAL INFORMATION

 

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