Can Windows firewall cause gray control panels in an Empower Citrix session? - WKB29161
Article number: 29161
ENVIRONMENT
- Empower 3 Enterprise
- Citrix server
ANSWER
Yes, the firewall will have an impact. Refer to Waters Informatics Infrastructure Reference Guide (715004286) for inspecting ports. Revision E lists the ports on page 5.
Port number 336 should not be blocked in the firewall rule
ADDITIONAL INFORMATION
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