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Instrument failure when trying to run Agilent GC - WKB286208

Article number: 286208

SYMPTOMS

  • Instrument failure when trying to run Agilent GC
  • Can monitor the instrument method without error

ENVIRONMENT

  • Agilent GC
  • Headspace 
  • Empower

CAUSE

The Agilent Pre-Configuration utility is configured with the Headspace

FIX or WORKAROUND

  1. Run the Agilent Pre-Configuration Utility and remove the headspace
  2. Reboot the Acquisition Node

ADDITIONAL INFORMATION

 

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