Skip to main content
Waters

Instrument failure when trying to run Agilent GC - WKB286208

Article number: 286208

SYMPTOMS

  • Instrument failure when trying to run Agilent GC
  • Can monitor the instrument method without error

ENVIRONMENT

  • Agilent GC
  • Headspace 
  • Empower

CAUSE

The Agilent Pre-Configuration utility is configured with the headspace.

FIX or WORKAROUND

  1. Run the Agilent Pre-Configuration utility and remove the headspace.
  2. Reboot the Acquisition Node.

ADDITIONAL INFORMATION

 

Not able to find a solution? Click here to request help.