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Navigation between injections is slow in the Empower Review window - WKB283522

Article number: 283522

SYMPTOMS

  • Navigation between injections is slow in the Empower Review window

ENVIRONMENT

  • Empower

CAUSE

CrowdStrike endpoint security does not have the proper exclusions defined for the Empower server or Empower presentation platform.

FIX or WORKAROUND

Adjust the list of Empower files/directories to exclude to account for the various drive letters the Empower executables are installed under.

ADDITIONAL INFORMATION

 

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