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Waters

Unable to bring a fourth system online in Empower - WKB28167

Article number: 28167

SYMPTOMS

  • Four system control licenses installed
  • Three systems online
  • Unable to bring a fourth system online

ENVIRONMENT

  • Empower Workstation

CAUSE

Corrupt INSTSRV.DAT file

FIX or WORKAROUND

  1. Delete all systems, instruments, and DHCP entries.
  2. Delete INSTSRV.DAT.
  3. Recreate the systems.

ADDITIONAL INFORMATION

 

id28167, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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