The Empower processing server hangs after processing - WKB28150
Article number: 28150
SYMPTOMS
- The Empower processing server hangs after processing
- Issue does not resolve when user logs off of Empower
- Restarting the Empower service or rebooting the server does not resolve
ENVIRONMENT
- Empower 3 Personal
- No Citrix
CAUSE
The processing server hangs after processing.
FIX or WORKAROUND
Do a hard reboot of the processing client.
ADDITIONAL INFORMATION
id28150, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP