- No user objects are found in the "Select users from LDAP tree" dialog box
- LDAP authentication in Empower
The search criteria are incorrect in the Empower LDAP configuration.
FIX or WORKAROUND
- Do not enter the DC information from the Domain Components field into the Search Criteria field.
- Ensure that the entry in the Search Criteria field references the correct directory location and that the entry contains no spelling or formatting errors.
Contact Waters support for further assistance if needed.