Communication failure to all instruments mid-run - WKB278339
Article number: 278339
SYMPTOMS
- Communication failure to all instruments mid run
- No instrument failures
- Run not aborted manually
ENVIRONMENT
- Empower
CAUSE
The "Turn off hard disk" setting was set to 20 minutes.
FIX or WORKAROUND
- Set the "Turn off hard disk" setting to NEVER
ADDITIONAL INFORMATION
id278339, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP