ORA-01804 when trying to log in to Empower - WKB268663
Article number: 268663
SYMPTOMS
- Error while trying to retrieve test for error ORA-01804 when trying to log in to Empower
ENVIRONMENT
- Empower Enterprise
CAUSE
Unknown
FIX or WORKAROUND
- Check if the registry key hive Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ORACLE is present.
If not present, export it from another computer with the same Empower version, and import it on the faulty computer. - Reinstall Empower.
ADDITIONAL INFORMATION
id268663, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP