Error "Database error, unable to continue" when opening Run Sample screen for AGGC after Agilent ICF 3.0 is installed in Empower - WKB26857
Article number: 26857
SYMPTOMS
- Error when opening Run Samples in Empower for a AGGC-configured system
- Same error on Empower 3 SR1 Enterprise and Empower 3 SR1 Personal
ENVIRONMENT
- Empower 3 SR1 Enterprise
- Empower 3 SR1 Personal
- Agilent ICF 3.0
- Agilent 7890
- Agilent 7697
FIX or WORKAROUND
- Upgrade Empower to FR2 (minimum).
ADDITIONAL INFORMATION