Error "Database error, unable to continue" when opening Run Sample screen for AGGC after Agilent ICF 3.0 is installed in Empower - WKB26857
Article number: 26857
SYMPTOMS
- Error when opening Run Samples in Empower for a AGGC-configured system
- Same error on Empower 3 SR1 Enterprise and Empower 3 SR1 Personal
ENVIRONMENT
- Empower 3 SR1 Enterprise
- Empower 3 SR1 Personal
- Agilent ICF 3.0
- Agilent 7890
- Agilent 7697
FIX or WORKAROUND
- Upgrade Empower to FR2 (minimum).
ADDITIONAL INFORMATION
id26857, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP