No events can be written to the ACQUITY Console logs in an Empower environment - WKB268428
Article number: 268428
SYMPTOMS
- No events can be written to the ACQUITY Console logs (this includes any automated or manual entries)
ENVIRONMENT
- Empower
CAUSE
The ACQUITY schema account is "Locked" in the Empower database.
FIX or WORKAROUND
Use Waters Database Manager to unlock the ACQUITY schema in the Empower database.
ADDITIONAL INFORMATION
The password should be in uppercase.
id268428, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP