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In Empower, sample name is missing when viewed as channels, injections, or results - WKB26823

Article number: 26823

SYMPTOMS

  • When viewing the acquired sample set as injections, channels, or results, the sample name field does not populate

ENVIRONMENT

  • Empower 3
  • Project window

CAUSE

Unknown (Opened as PCS 56335)

FIX or WORKAROUND

None

ADDITIONAL INFORMATION

Issue is similar to PCS 55326, but in this case the sample name is missing not only for results but also for channels and injections.
For further details, see PCS 55326: http://www.waters.com/waters/support.htm?lid=55326&type=DFCT

Similar PCSs: # 55851, #55326  and #53487

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