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Waters

Why is the Sample Name not showing after completing the sequence? - WKB264413

Article number: 264413

ENVIRONMENT

  • Empower 3

ANSWER

During running the sequence user has changed the sample name width in custom fields. 

ADDITIONAL INFORMATION

  1. This problem is consistent with a failure to close and reopen the Empower applications running in a project after modifying the custom fields in that project. This is not a defect in Empower as the user failed to heed the warning to shut down the applications when they modified the custom fields.

id264413, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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