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Why does the Sample Name not show after completing the sequence? - WKB264413

Article number: 264413

ENVIRONMENT

  • Empower 3

ANSWER

During the sequence run, the user changed the sample name width in custom fields. 

ADDITIONAL INFORMATION

This problem is consistent with a failure to close and reopen the Empower applications running in a project after modifying the custom fields in that project. This is not a defect in Empower because the user failed to heed the warning to shut down the applications when modifying custom fields.

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