Empower processing, reporting, and signoff times increase after upgrade to Empower 3.7.0 in an Azure Cloud deployment - WKB264274
Article number: 264274
SYMPTOMS
- Empower processing, reporting, and signoff times all increase after upgrading to Empower 3.7.0 and moving to an Azure Cloud deployment
ENVIRONMENT
- Empower 3.7.0
- Azure Cloud
- SentinalOne Endpoint Security Software
CAUSE
SentinalOne endpoint security software
FIX or WORKAROUND
Disable SentinalOne endpoint security software.
Or
Ensure that the proper exclusions are defined within the SentinalOne endpoint security software.
ADDITIONAL INFORMATION
id264274, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP