Are the drivers for the 2465 and 3465 electrochemical detectors supported and can the ECD be installed in Windows 10? - WKB26152

ENVIRONMENT

• Empower 3 Feature Release 4
• Windows 10
• 2465 Electrochemical Detector
• 3465 Electrochemical Detector
• ACQUITY UPLC H-Class
• ACQUITY UPLC I-Class

ANSWER

• 3465 - Yes
• 2465 - No

1. to ensure reliable data acquisition with the 2465 ECD and Empower 3, Waters recommends that you acquire data from the 2465 ECD via the e-SAT/IN Module.
2. Another less viable option was to downgrade to Windows 7
   1. Downgrade to Windows 7
   2. Downgrade ACQUITY UPLC H-Class Firmware AND Driver from 1.73 TO 1.50

ADDITIONAL INFORMATION

3465 Electrochemical Detector - Empower Driver

2465 Driver is not supported in Windows 10