Error "The underlying connection was closed. An unexpected error occurred during reception" during Empower 3 Agilent 7890 GC setup - WKB26022
Article number: 26022
SYMPTOMS
Empower Message Center displays the following errors:
- The underlying connection was closed. An unexpected error occurred during reception
- Failed to connect to the instrument
ENVIRONMENT
- Empower 3 Enterprise
- Agilent GC 7890
CAUSE
Defect in instrument main body
FIX or WORKAROUND
- Restart the LAC/E and Agilent 7890 GC.
- If the error occurs again during setup, an instrument defect is highly possible.
- Contact Agilent.
ADDITIONAL INFORMATION
id26022, 7890 GC, 7890 GCDET, 7890BGC