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Waters

Empower fails to create results while using method set - WKB259149

Article number: 259149

SYMPTOMS

  • "No results produced for this processing job" error in message center
    clipboard_e15160dab9e7e306cdc06f48fed2eb238.png

ENVIRONMENT

  • Empower

CAUSE

The derived channel in the method set is different from the sample set acquired.
Example: Channels in the sample set are acquired with 220@4.8nm, but the derived channel in the method set is 220@1.2nm.

FIX or WORKAROUND

Edit the derived channel in the method set equivalent to the channels acquired in the sample set.

ADDITIONAL INFORMATION

 

id259149, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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