After running a sample set, we cannot see the chromatograms in the review window in Empower 3 - WKB25785
Article number: 25785
SYMPTOMS
- Sample set is run
- Channels are brought into Review
- No chromatograms appear
- Project is newly created
ENVIRONMENT
- Empower 3
- ACQUITY UPLC with PDA Detector
CAUSE
The Photo Diode Array option is not enabled for this project.
FIX or WORKAROUND
- Go to Configure the System.
- Find the project, select it, and right-click it. Select properties.
- On the General tab, in the lower-left corner for "Enabled Options", select the check box for Photo Diode Array.
- Close any opened project windows.
- Reopen the project and confirm that you can now review the data.
ADDITIONAL INFORMATION
id25785, A-30PDA, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPAPDA, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA