Error "The Import spawn process failed for project XXX. Check the backup/Restore Wizard display for more information" appears in Empower - WKB255556

SYMPTOMS

• Error "The Import spawn process failed for project XXX. Check the backup/Restore Wizard display for more information"
• Unable to restore project into Empower

ENVIRONMENT

• Empower 3
• Empower 2
• Empower 3 Personal
• Empower 3 Workgroup
• Empower 3 Enterprise

CAUSE

Attempting to restore a higher Empower version backup into an old version of Empower

FIX or WORKAROUND

Confirm the correct version of Empower from where the project is taken and restore into the same or a higher version.

ADDITIONAL INFORMATION