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Samples that are deleted in alter running samples start to acquire automatically hours later in Empower - WKB2523

Article number: 2523

SYMPTOMS

  • The deleted samples start to acquire hours later, automatically
  • Samples are deleted in the middle of an acquisition, by way of Alter Running Samples
  • The remaining samples continue to run
  • The deleted samples automatically acquire a few hours later

ENVIRONMENT

  • Empower 3 Feature Release (FR) 1 Service Release (SR) 1

CAUSE

If the green button to resume samples is not selected after deleting samples, those deleted samples continue to run a few hours later (there is a timeout built into run samples to automatically resume after a certain amount of time if nothing is saved). Resuming those samples after deleting saves those changes.

The delay time is 170 minutes in Empower 3 FR2

FIX or WORKAROUND

  1. Delete the samples of interest in Alter Running Samples.
  2. Select the green button to save and resume the acquisition.

ADDITIONAL INFORMATION


id2523, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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